Keep typing - there needs to be at least 4 letters to match jobs. They like their staff to adopt the same attitude. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. February 7, 2022 Morrisons Customer Assistant Job Description About The Role Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. Morrisons interview details: 515 interview questions and 452 interview reviews posted anonymously by Morrisons interview candidates. Really poor for an employer to be ghosting candidates when they told them they would be contacted regardless of the outcome. I interviewed at Morrisons in Nov 2022. Then contacted shortly after inviting me to an induction. And youll be at the heart of the action, delivering a great service. Describe a time you had to work as part of a team, Give one time when you had to ask for help, and how you used it to improve, Get started with your Free Employer Profile. The process took 1 week. Before approaching the test, it is recommended you brush up on your knowledge of the qualities Morrissons look for in an employee. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Also asked what is your biggest achievement to date. Very simple, no pressure. What do you think makes our stores stand out from other supermarkets. Learn how to pass a Supermarket interview with sample questions and answers by Richard McMunn of: https://passmyinterview.com/supermarket-interview/This vide. Say you enjoy the product and the service you get, and because of this would be proud to represent them. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? Anonymous Employee in Chelmsford, England, I applied online. Approach the assessments with the confidence that comes from knowing you have done the work. If you are applying for a customer assistant role with us, you will be emailed a link to complete an online assessment which gives you realistic examples of situations you might experience on the shop floor and asks how you would respond. Detailed but fair, lot of questions so be prepared! Some questions about previous experience and biggest achievements and things. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. Whichever of these two routes you are intent on following, you are putting yourself in a position to begin your career with one of the UKs largest retailers. Ensure you have a question or two to ask when invited to do so. Customer Assistant Morrisons 3.2 Birmingham B36 Permanent Weekend availability Describe a time you had to work as part of a team, Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. Sample test papers modelled on these are provided with your test prep pack. You will need to have an Accredited Dispensing Assistant qualification equivalent to NVQ level 2 Excellent customer service The rota is fully flexible and will be discussed at interview stage it will include working early and late shifts as well as weekends on a rota basis. 2) You witness abuse (racial/homophobic) between to colleagues. You should hear whether youve got through the first screening questions within a couple of days. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. Keep typing - there needs to be at least 4 letters to match jobs. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Company. Every day is challenging and fast-paced. I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. Very simple straight forward. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Then completed induction alongside 5/6 other successful candidates. Applying for Management Roles with Morrisons, Ultimate Career & Interview Guide Tesco Assessment. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. They ask why your good for the role. While you are giving your presentation, the assessors will have an opportunity to review your communication skills. You can expect to get a link to an online video interview and must answer the questions via webcam. Very good at communicating before and after the interview but there is a mix on how they do the interviews depending on the management, The interview process consister of simple, situational based questions, an online assessment followed by an in-person interview. Salary Details: Competitive salary, plus excellent benefits. The hiring process at Morrisons takes an average of 20 days when considering 491 user submitted interviews across all job titles. I applied online. All rights reserved. Happened over the phone. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. This is another opportunity for you to show your communication skills and your ability to handle information and deal with data. Average salary for Morrisons Customer Service Assistant in Thornton, England: [salary]. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. Anonymous Employee in Chelmsford, England, I applied online. The product cost 2 and they do not have a receipt, would you refund them? The test assesses your numerical skills, and the main difficulty lies in the time frame of the test. Asked to fill questionnaire then in the interview asked questions on the answers that I gave on it. Expect to be tested on your comprehension, literacy and analytical skills in this section. Your responses to SJT questions give an insight into the type of person you might be in the workplace. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. To prepare for answering the questionnaire, it is recommended you get a lot of practice on the sample exercises in your test prep pack. Sorry - No jobs match your search term - try a different keyword? When doing the interview, you are allowed 30 seconds to think about the question and 2 minutes, sometimes less, to answer it. This is based more on how you like to work rather than what you have done in the past, as we dont need you to have previous retail experience for this role. In your interview we'll go into more detail about the different shifts which you can work around your family and lifestyle commitments. No goodbye from anyone, I just had to walk out. Morrisons Interview Questions and Answers 1. I applied through an employee referral. Around 12 questions over 30 mins. Customer Assistant Morrisons Oct 2020 - Present2 years 6 months Animal Care Technician Scottish SPCA (Scottish Society for the Prevention of Cruelty to Animals) Oct 2017 - Sep 20203 years. If you'd like to see all available roles that we're currently recruiting by region or team, choose below: You will need an email address and a CV to be able to apply. Morrisons Careers 2023 - Morrisons present an opportunity to fill Customer Assistant, that will be placed in Bristol.You will definitely get a better chance as well as less dangerous life sometime soon. All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again. 2) You witness abuse (racial/homophobic) between to colleagues. Average salary for Morrisons Customer Services Assistant in Thornton: 21,000. I interviewed at Morrisons. I applied online. Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. Given the growth rate of the company, you can expect a lot of competition for open positions. The process took 1 week. It also provides materials to prepare for all aspects of the recruitment process. Again, expect to be working under time pressure. Both are cut-e tests. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The process took 1 week. It was a calm environment and easy going. You are almost there! I interviewed at Morrisons (London, England) in Jan 2018. Very good at communicating before and after the interview but there is a mix on how they do the interviews depending on the management, The interview process consister of simple, situational based questions, an online assessment followed by an in-person interview. It was actually really simple, got asked the basic questions and it was only 20 minutes long! Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. I interviewed at Morrisons in Jan 2023. Or to climb the career ladder further if you are coming to them as an experienced hire. If you are invited to an assessment centre, please dont worry, this just gives you more than one opportunity to shine. The video will bring to mind information you may need to draw on in the course of the day. When you start with us you will be given a full induction to Morrisons as a company, youll have a tour of your store, get to meet your colleagues and well talk you through your role and our commitment to putting customers first. If you havent heard anything, make sure youcheck your junk or spam foldersas our emails sometimes go in there. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. Then contacted shortly after inviting me to an induction. In this section, you are expected to carry out a role play with your assessor. Are you the perfect fit? Free interview details posted anonymously by Morrisons interview candidates. I applied online. What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? We also offer company share options, a highly competitive pension scheme, Life Assurance and more besides. The main thing is to come across eager to learn and positive. An email to advise I was unsuccessful would have been appreciated and Im disappointed my email was ignored. I was also told that once they had finished I could just leave. Morrisons Customer Assistant, Company Name, September 2018-Current About. I was a little shocked by her attitude towards refunds and the store. It's maybe not the best attitude to have if your a manager. I interviewed at Morrisons. Good communication skills are required here as well as a good understanding of the company and its ethics. Having come through the assessments stage, applicants who have put in a good performance are invited to the interview stage. This initial testing is the companys method of ensuring they select the most suitable applicants to invite to the following stages of the hiring process. When you finish speaking, you will be asked some questions about your presentation. Interview was fine, took a few days to hear back from them. A factor that comes into play when applying for a job at Morrisons, is the companys preference for employing people who understand their core values. Remember that personality is measured from behaviour. Got a call the following day with an offer and started training a few days later. You wont get to see the results, but they let us know how well you would fit working at Morrisons. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. Then mostly explaining the role/ asking min and max hours/ clothes size. Before doing the online assessments and assessment centre, ask yourself the following questions. Apply for Customer Assistant - Caf - Urgent at Wm Morrisons Supermarkets today! . With 25+ years experience as a teacher and state examinations corrector, Elizabeth now writes for the education and careers industry. Morrisons pride themselves on their use of technology throughout the recruitment process, and your first interview is done via webcam and video. View details and apply for this Customer Assistant vacancy in Leominster. I unfortunately didnt get the job though as I think I was too anxious. It is based on a set of scenario questions. Its why our customers keep coming back for more. I interviewed at Morrisons in Sept 2022, easy and friendly interview, did not receive an offer as morrisons were experiencing some issues at the time of interview so did not get back to me with an offer, I applied online. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. Happened over the phone. Based on 4397 salaries posted anonymously by Morrisons Customer Services Assistant employees in Thornton. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. Do you help them? I interviewed at Morrisons (Coventry, England) in Oct 2019. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? Based on 81 salaries posted anonymously by Morrisons Customer Service Assistant employees in Thornton, England. I was surprised how easy it was. Our Manufacturing and Logistics sites have lots of opportunities with various shifts, full time or part time, permanent and temporary! Was in person. The interviewer was nice. Interview process at Morrisons superstore Overall experience Poor Excellent Easy Difficult Interview process length About a day or two 39% About a week 35% About two weeks 16% About a month 6% More than one month 4% Most reported steps On-site interview 68% Group interview 19% Phone call/screening 15% Problem solving exercises 13% Background check No goodbye from anyone, I just had to walk out. It's why our customers keep coming back for more. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. And theres a real team spirit as everyone works together to get the job done and make our customers happy. I applied online. Each set is followed by 4 or 5 multiple-choice questions. It's maybe not the best attitude to have if your a manager. How would you handle this situtation? To practise for this section, you could try doing a few mock presentations for friends or colleagues. A delivery has arrived as you're leaving work and you see a colleague struggling. Our Customer Assistants work together as a team to ensure their store is clean, tidy and well-ordered so that customers can get the products they love and need. You will have 3 minutes to complete each section. Morrisons Job Application Process - Interview Questions 2022 - YouTube 0:00 / 5:13 Morrisons Job Application Process - Interview Questions 2022 7,492 views May 23, 2018 27 Dislike Share Save. It was a calm environment and easy going. Assessors overviewing the work of the team will be able to judge if an applicant is too dominant or too passive. It was a calm environment and easy going. Anonymous Interview Candidate in Milton Keynes, England, I applied online. Then completed induction alongside 5/6 other successful candidates. Do you help them? What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? If you are successful, congratulations! This is where your workplace organisational skills are assessed. Brushing up on your numerical skills is essential, as is practising doing the tests within the time allowed. Previous job roles involved taking on admin responsibilities . The manager was chilling and asked easy and basic answers. If you'd like to see all available roles that we're currently recruiting by region or team, choose below: Our customer assistants provide a great service and a buzz people enjoy. Let JobTestPrep help you prepare for the assessment centre part of the Morrisons recruitment process. Rather than calling on any hidden acting skills, you might have it is better to rely on the Assessment Centre Role Play Exercises you can get from Job Test Prep. Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. Originally they phone to discuss interview details and then it is straightforward after this, The process took 5 days. The interviewer was nice. Hourly Pay posted anonymously by Morrisons employees. It varies from shop procedure questions to customer service. I applied online. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. It is based on a set of scenario questions. Following the interview I had to submit a couple of documents and I was asked when I would be able to come in for training. Anonymous Employee in Chelmsford, England, I applied online. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. The process took 1 day. Do you help them? Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. Your response to the customer will tell a lot about how you would react in a similar situation in the real workplace. Since then it has prevented 1,000 tonnes of food. More. Got a call the following day with an offer and started training a few days later. Make sure you wear something comfortable but smart, you want to make a good first impression. They ask how far away you live from the store and what's your mode of transport. I was also told that once they had finished I could just leave. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. Rating. Interview was fine, took a few days to hear back from them. Give me an example of when you have had to deal with a difficult customer. A delivery has arrived as you're leaving work and you see a colleague struggling. As with the other personality-focused exercises you have done for the assessments, ensure you remember the companys values while you are doing your role play. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. 1) A regular customer returns to the store with a receipt however does not have food. Give me an example of when you have had to deal with a difficult customer. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. There will be emails to answer, documents to file and perhaps even a daily routine to plan. I applied online. Talk about your hobbies, previous work experience, and education. They explain that the 2 cream donuts were not fresh. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. I interviewed at Morrisons (London, England) in Jan 2018. I interviewed at Morrisons. Tell me about yourself. Then got invited to go through an online assessment centre. Then mostly explaining the role/ asking min and max hours/ clothes size. Job. Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. Congratulations on getting to this stage! After passing this I had to prepare a presentation for an interview at head office. Got the call as soon as I got home to come to an induction day. Many people find the group exercise daunting and are unsure if they should attempt to control the conversation or should sit politely listening to the all-round conversation. Anonymous Employee in Chelmsford, England, I applied online. Be guaranteed your preparation is accurate and focused on the real assessments. Give me an example of when you have had to deal with a difficult customer. I applied for the position and within a few days I heard back. Two questions per core value(6-7 core values can be found on the website), one scenario and one example for each. It looks at how you would deal with each one. Asked a couple of questions and I responded. As we offer full training, you dont need any retail experience. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. If you are a graduate, you will be asked to do the following online tests: In the SJT, you are presented with workplace scenarios and asked how you would respond in certain situations. Ensure you let them see you have studied up on the company. I interviewed at Morrisons in Nov 2022. This is your opportunity to stand out from the crowd! Take a deep breath and keep calm - nobody knows you better than you. Also asked what is your biggest achievement to date. I interviewed at Morrisons (Glasgow, Scotland). Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. Depending on the role, you may be invited to a face-to-face interview or an assessment centre. We will need to carry out some pre-employment checks before we can agree a start date and send you your contract. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? Tell me about yourself. Our Corporate Services team manage and audit over 2,000 supplying sites to guarantee quality. The recruitment process is demanding for those reasons. What would you do? Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Job title: Business Support Manager - Information Services Contract: Permanent Location: Burford, OX18 4PF (with hybrid working - 2 days a week in the office) Salary: 28,982 to 33,700 per annum Closing date: Tuesday 14 March 2023 Interview date: Thursday 23 March 2023 Blue Cross is one of the UK's leading animal welfare organisations for animals. Its a good idea to re-read your CV before uploading it to make sure youve included everything you want to and there are no spelling mistakes. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? What would you do? About. Choose a product from this list and sell it to me. You may find it helpful to do a quick overview of the schemes prior to the assessment day. Examples of achievements and good teamwork in your life. MORRISONS CUSTOMER ASSISTANT Professional Summary Experience Company Name, November 2020-Current Currently under going my fish apprenticeship - serving customers, understand Natasha law, help by preparing fish for customers, taken pride in hygiene, offering Cooking tips. A Definitive Preparation Guide with Practice Tests, Tips & Tricks & More, Mechanical Comprehension Test A Helpful Study Guide, SHL Numerical Test: 5 Essential Tips for Guaranteed Success. Shift Details: Flexible between 5.30am and 00.15am. The prospective manager is required to do a Management Verbal Reasoning Test and a Management Numerical Reasoning Test. Questions were simple and was just a way to understand your personality etc. Then completed induction alongside 5/6 other successful candidates. Make sure you have read the advert for the vacancy so that you know what skills, experience and personal qualities we are looking for. I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. No goodbye from anyone, I just had to walk out. I interviewed at Morrisons in Dec 2019. Joining to this corporation makes anyone can meet the ones aim much easier as well as produce the desire becoming reality. Do you help them? Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. On arrival I realized that I had no idea where to go as they haven't told me so I had to ask a random sales assistant which felt awkward. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". Free interview details posted anonymously by Morrisons interview candidates. To get a headstart on this, try a free sample SJT here. I interviewed at Morrisons in Dec 2019. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I applied online. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. To get a feel for this assessment, try a free sample test here. I interviewed at Morrisons. Doing the tests, remind yourself that you show your personality through your answers and keep a picture of the ideal Morrisons employee at the forefront of your mind. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I was also told that once they had finished I could just leave. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Asked a couple of questions and I responded. Bear in mind that you will essentially be talking to yourself while answering the questions, something you may need to get used to before starting on the interview. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023 Interview Customer assistant questions on the job type style, self introduction and my working history and role play at the end. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. 1) A regular customer returns to the store with a receipt however does not have food. Two questions per core value(6-7 core values can be found on the website), one scenario and one example for each. Anonymous Employee in Milton Keynes, England, I applied in-person. We're Hiring! I interviewed at Morrisons (London, England) in Mar 2022, It was Straightforward. I was a little shocked by her attitude towards refunds and the store. I interviewed at Morrisons (Glasgow, Scotland). This employer has claimed their Employer Profile and is engaged in the Glassdoor community. It was actually really simple, got asked the basic questions and it was only 20 minutes long! 2) You witness abuse (racial/homophobic) between to colleagues. Prepare some questions to have at the end for the interviewer. Very simple, no pressure. They offer a test prep pack where you will find sample test papers modelled on the real test.
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